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Terms and Conditions

We’ve simplified our booking terms and conditions so you know what to expect before you stay with us at Tasman Holiday Parks. To review your T&C's, check the rate type you selected (it will be on your confirmation email) from the list below. If you are looking to book, you can see the terms of each rate below.

 

 

Flexible Nightly Rate
  1. The first night is payable at the time of booking.
  2. The total stay cost is to be paid 72 hours prior to arrival.
  3. Reservations can be amended or adjusted up to 72 hours prior to your scheduled arrival.
  4. If you wish to cancel your booking, please notify the park at least 72 hours prior to your scheduled arrival.
  5. If notice of your cancellation is received within 72 hours of your scheduled arrival time, the park may retain all monies paid.
  6. Deposits will only be refunded if the park is notified 72 hours prior to your scheduled arrival.
  7. If you do not arrive on your reservation date, your booking will be cancelled without refund or credit.
  8. This offer cannot be combined with any other promotional offer and is not valid in conjunction with any other discount.
  9. The name on the reservation must match the credit cardholder’s name, and the same individual must check in for the stay.
  10. Subject to availability, blackout dates may apply
Summer 2025/2026

This special rate is available during the peak summer period.
To maintain bookings for this peak period, the following deposit rules apply:

  1. 1 Night Deposit is to be paid at the time of booking
  2. 25% the total stay cost is due by 1 May 2025
  3. 50% of the total stay cost is due by 1 August 2025
  4. 75% of the total stay cost is due by 1 October 2025
  5. 100% of the total stay cost is due by 1 December 2025


If you are unable to meet the deposit due dates, please contact the park to arrange an alternative payment method. Failure to do so may result in your booking being cancelled and forfeiture of any money paid. We will make every attempt to assist you.

  • Modifications to bookings are allowed up to 1 December 2025.
  • Modifications to bookings after 1 December 2025 will attract a fee of 25% of the total booking cost.
  • Note: moving dates of reservation outside of the peak summer period constitutes a booking cancellation and subsequent rebooking.
    • Cancellations made to bookings are allowed up to 1 December 2025.
    • Cancellations made to bookings after 1 December will attract a fee of 25% of the total booking cost, with the remaining 75% of the total booking cost held in credit until 1 April 2026 for use in a future booking
    • Refunds are not offered for a reduction in nights stayed due to changes in weather
    • If you do not arrive on your reservation date, your booking will be cancelled without refund or credit.
    • Booking must be made under the name of the person attending the park
    • Total occupant numbers must be listed on the reservation

    All attempts to accommodate room/site requests will be made; however, we cannot guarantee a specific room or site.
Easter 2026

This rate period covers 3 April -10 April 2026.
To maintain bookings for this peak period, the following deposit rules apply:

  • 1 Night Deposit is to be paid at the time of booking
    50% of the total stay cost is due by 1 November 2025
    100% of the total stay cost is due by 1 March 2026

If you are unable to meet the deposit due dates, please contact the park to arrange an alternative payment method. Failure to do so may result in your booking being cancelled and forfeiture of any money paid. We will make every attempt to assist you.

  • Modifications to bookings are allowed up to 30 days prior to arrival without penalty
  • Modifications to bookings made within 30 days prior to the arrival window will incur a fee of 25% of the total booking cost. Note: Moving reservation dates outside the peak Easter period constitutes a booking cancellation and subsequent rebooking.
  • Cancellations made to bookings are allowed up to 30 days prior to arrival without penalty
  • Cancellations made to bookings within the 30 days prior to the arrival window will attract a fee of 25% of the total booking cost, with the remaining 75% of the total booking cost held in credit until 31 August 2026 for use in a future booking
  • Refunds are not offered for a reduction in nights stayed due to changes in weather
  • If you do not arrive on your reservation date, your booking will be cancelled without refund or credit.
  • Booking must be made under the name of the person attending the park
  • Total occupant numbers must be listed on the reservation

All attempts will be made to accommodate room/site requests; however, we cannot guarantee a specific room or site.

Early Saver Special
  1. Offer available only for bookings made 14 days in advance. 20% discount off our Flexible Nightly Rate.
  2. Non-refundable credit card pre-payment is required for the entire stay at the time of booking.
  3. Reservations cannot be cancelled, amended or adjusted after booking.
  4. If you do not arrive on your reservation date, your reservation will be cancelled without refund or credit.
  5. This offer cannot be combined with any other promotional offer and is not valid in conjunction with any other discount.
  6. The name on the reservation must match the credit cardholder’s name, and the same individual must check in for the stay.
  7. No other discounts apply to this rate.
  8. Offer is subject to availability, and blackout dates may apply.
Special Senior Rate
  1. Valid for new bookings only.
  2. The first night is payable at the time of booking
  3. The total stay cost is to be paid 72 hours prior to arrival.
  4. Reservations can be amended or adjusted up to 72 hours prior to your scheduled arrival.
  5. If you wish to cancel your booking, please notify the park at least 72 hours prior to your scheduled arrival.
  6. If notice of your cancellation is received within 72 hours to your scheduled arrival time, the park may retain all monies paid.
  7. Deposits will only be refunded if the park is notified 72 hours prior to your scheduled arrival.
  8. This offer cannot be combined with any other promotional offer and is not valid in conjunction with any other discount.
  9. If you do not arrive on your reservation date, your booking will be cancelled without refund or credit.
  10. The name on the reservation must match the credit cardholder’s name, and the same individual must check in for the stay.
  11. A Seniors Card must be shown upon arrival.
  12. Offer is subject to availability, and blackout dates may apply.
Midweek Special
  1. Valid for new bookings only.
  2. Non-Refundable credit card pre-payment is required for entire stay at the time of booking.
  3. Reservations cannot be cancelled, amended or adjusted after booking.
  4. If you do not arrive on your reservation date your reservation will be cancelled without refund or credit.
  5. Offer cannot be combined with any other promotional offer and is not valid with any other discount.
  6. Name on the reservation must be the same as the credit cardholder’s name and same individual must check-in for the stay.
  7. Offer is subject to availability and blackout dates may apply.
  8. No other discounts apply to this rate.
  9. Discount applies to nightly rates from Sunday to Thursday only.
  10. Offer is subject to availability and blackout dates may apply.
Every 4th Night Free
  1. Minimum 4-night stay applies
  2. Valid for new bookings only.
  3. Non-Refundable credit card pre-payment is required for entire stay at the time of booking.
  4. Reservations cannot be cancelled, amended or adjusted after booking.
  5. If you do not arrive on your reservation date your reservation will be cancelled without refund or credit.
  6. Offer cannot be combined with any other promotional offer and is not valid with any other discount.
  7. Name on the reservation must be the same as the credit cardholder’s name and same individual must check-in for the stay.
  8. No other discounts apply to this rate.
  9. Offer is subject to availability and blackout dates may apply.
Super Flexible Rate
  1. The first night's deposit is payable at the time of booking.
  2. Reservations can be cancelled, amended or adjusted up until 3 PM on your day of arrival.
  3. The total stay cost is to be paid at the time of arrival.
  4. Deposits will only be refunded if your booking is cancelled, amended or adjusted prior to 3 PM on your day of arrival.
  5. If you wish to cancel your booking, please notify the park or cancel online by 3 PM on your day of arrival.
  6. If notice of your cancellation is received after 3 PM on your day of arrival, the park will charge the total cost of your stay.
  7. If you do not arrive on your reservation date, your booking will be cancelled and the park will charge the total cost of your stay.
  8. The name on the reservation must match the credit cardholder’s name, and the same individual must check in for the stay.
  9. Offer is subject to availability, and blackout dates may apply.
Park Rules and Conditions of Entry 

Every Tasman Holiday Park has a set of standard operational rules and guidelines to ensure the respect of all guests and staff. In addition to these standard rules, certain parks may also have additional requirements.

Arrival / Departure:
You are free to arrive from 2pm until 5pm. All accommodation and sites are to be vacated by 10am on day of departure. If you would like to make alternate arrangements, please see our team at reception prior to arrival or scheduled departure time.

Speed Limit:
All roads in the property are shared between vehicles, pedestrians and kids on bikes and scooters. All roads have a walking pace speed limit of 8km/h unless signposted otherwise.

Noise:
Please be respectful of others and their enjoyment within the park by restricting noise from music, televisions, and social gatherings between 10pm and 6am.

Parking:
One car space has been allocated for each site. Please park in this space and not on or across roadways.

Children:
All children in the park are the responsibility of their parent or guardian. All children under 12 must be accompanied by an adult when using the amenities, playgrounds, pool areas and other park facilities. We require all children to be back at their registered accommodation or site by 10pm.

Bunk Beds:
Children under 9 years of age should not use the top bunk. Children should also not play on the top bunk.

Bicycles / Skateboards / Scooters / Rollerblades/Go-Karts:
Are to be used in daylight hours and only on roadways. These items are not to be used in or around park facilities such as the laundry, amenities buildings, playgrounds etc. Other out of bound’s areas, including the entrance to the park, will be outlined by our team at reception.

Swimming Pool:
Use of the swimming pools and other water play activity areas in the park may result in serious personal injury, including death, drowning, head, eye, spinal injury, paralysis, broken limbs, or strains. Flips, somersaults, and inverted manoeuvres into the water are dangerous and are prohibited. Other risks include diving headfirst, slips, trips, falls and running on wet surfaces. All children in these areas are to be under the strictest supervision by their direct parent, adult carer, or responsible adult guardian. Appropriate swimwear must be worn at all times.

Playgrounds and Jumping Pads:
Use of playground & jumping Pads / pillow equipment may result in serious injury including death, head, eye or spinal injury, paralysis, broken limbs or strains. Risks include falls and collisions with other users and hazards associated with gaps, openings, and protruding objects.

Visitors:
If a there is an additional person (or persons) to the number of persons disclosed as staying on the site or in the cabin or room, an additional fee may be payable. If you have a visitor who does not leave the Park by 8.00 pm, Tasman may treat the visitor as an additional person which may incur an additional fee.

Dump Point:
See Park map or reception team for location. Please do not use amenity blocks.

Fires:
Fires are only permitted at certain Tasman Holiday Parks and during seasonal periods and weather conditions and can only be lit in braziers or fire pits. Fires must always be attended at all times when lit and extinguished appropriately when complete. Fires can only be lit in line with local fire services guidelines (i.e., not during a fire ban). See reception for more information.

Pets:
Some Tasman Holiday Parks are pet-friendly. Small pets will be allowed at certain times during the year. Please contact the park prior to arrival to discuss bringing your pet on holiday with you.

Smoking:
Is not permitted in any accommodation or common areas. If smoking occurs in any accommodation, an additional fee of $400 will be charged to cover cleaning and sanitisation costs.

Emergency:
For any emergency cases relating to fire, police or ambulance please contact 000 (Australia) or 111 (New Zealand). After Hours assistance by park management will be available. A mobile number is posted on the reception entry.

Unauthorised Activities:
Antisocial behaviour, illegal drug use, excessive use of alcohol, undue mess around site, unregistered vehicles, undue noise, acts of violence, smoking in accommodation, driving lessons and conducting business onsite are prohibited from occurring on the property. Failure to comply with any of the above, including any damage caused to the property may result in eviction from the property.

Tasman Holiday Parks
User Generated Content

It’s our guests that best show what a true Tasman Holiday Parks experience looks likes!

If you reply “YesTasmanHolidayParks” in your social media content or comments, then you agree to Tasman Holiday Parks using your content, inclusive of;

  1. Promoting stays at, activities in, or local attractions around any Tasman Holiday Park on our websites, apps, email, social media and other forums, including but not limited to for promotional purposes;
  2. Using your name, image, social media handle and other publicly available biographic material in conjunction with your image and associated content;
  3. Has a non-exclusive, royalty-free approval to use, reproduce, modify, publish and publicly display the content through any of our social media accounts, websites or digital platforms; and
  4. Is released from any liability for use of the image and/or content to the extent permitted by law.

 

You also agree and confirm you:

  1. Are at least 18 years old or if under 18 have permission from a parent or guardian;
  2. Own and control the copyright and or interest in the image and content, and it does not infringe any patent, trademark, copyright or other intellectual property of another;
  3. Have complied with all laws and regulations associated with acquiring and/or producing the content;
  4. Acknowledge statements, remarks or claims by you reflect your honest views and experiences;
  5. Will not make available any material that includes an image or personal information of another person unless you have their consent;
  6. Have disclosed any commercial connections or interests you have with Tasman Holiday Parks or third-party brands or sellers (i.e. you are an employee, paid blogger or recipient of free products or services);
  7. Will not be paid by Tasman Holiday Parks for use of your content; and
  8. Will contact Tasman Holiday Parks if you no longer approve your image or content to be published by Tasman Holiday Parks.